Muhammad Hafiz Abd Rashid

Muhammad hafiz abd rashid abd aziz dr department of postgraduate and professional studies.

Muhammad hafiz abd rashid. Studies service recovery customer satisfaction and factorial design. Rashid a thesis submitted to the. Muhammad hafiz abd rashid phd. School of hospitality and service management rochester institute of technology rochester new york.

Coordinator research department of postgraduate professional studies faculty of business and management universiti teknologi mara 40450 shah alam selangor darul ehsan. Faculty of business management universiti teknologi mara uitm verified email at uitm edu my homepage. Hafiz abd rashid is on facebook. Senior lecturer at the faculty of business and management universiti.

However in certain circumstances it is impossible to provide service with zero defect. Muhammad hafiz abd rashid abd aziz dr course coordinators. Muhammad hafiz abd rashid universiti teknologi mara business management department faculty member. Lihat profil muhammad hafiz abdul rashid di linkedin komuniti profesional yang terbesar di dunia.

Postgraduate research department for postgraduate professional studies faculty of business and management universiti teknologi mara 40450 shah alam selangor darul ehsan malaysia. Muhammad hafiz menyenaraikan 4 pekerjaan pada profil mereka. In partial fulfillment of the requirements for the degree of master of science in service leadership and innovation november 2008. Mh abd rashid mi hamzah ak othman aa mansor r hasanordin.

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